At She Style, we want our customers to be satisfied with their purchases. Please read our return and refund policy carefully before placing an order.
Order Cancellation – 24 Hours
Customers have 24 hours from the time an order is placed to request a cancellation and refund.
If you request a cancellation within 24 hours and your order has not yet been dispatched, She Style will cancel the order and issue a refund to the original payment method.
After the 24-hour cancellation period, your order may be processed and dispatched. Once an order has been dispatched, cancellation requests and pre-dispatch refunds will no longer be accepted.
Returns After Delivery
After receiving your order, you have 10 days from the date of delivery to request a return if you are not satisfied with your purchase.
To be eligible for a return, the item must be in the same condition in which you received it, unworn or unused, with its original tags and packaging where applicable.
Customers must contact us before sending any item back. Items returned without first contacting us and receiving return instructions may not be accepted.
To start a return, please contact us at:
shestylefashionofficial@gmail.com
Damaged or Incorrect Items
Please inspect your order when you receive it and contact us as soon as possible if the item is defective, damaged, or if you received the wrong item.
Please provide your order number and clear photos of the item so we can review the issue and provide an appropriate solution.
Non-Returnable Items
Certain items may not be eligible for return, including personal care or beauty products, customized or personalized products, and items that cannot be returned for hygiene or safety reasons.
Sale items and gift cards may also be non-returnable unless otherwise required by applicable law.
If you are unsure whether your item is eligible for return, please contact us at shestylefashionofficial@gmail.com before sending it back.
Exchanges
If you would like a different product or size, the fastest option may be to return the original item according to our return policy and place a new order once your return has been accepted.
Refunds
Once we receive and inspect your approved return, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method.
Please allow up to 10 business days for us to process the refund. Your bank or payment provider may require additional time to post the refund to your account.
If more than 15 business days have passed since your refund was approved, please contact us at:
shestylefashionofficial@gmail.com
Contact Us
If you have any questions about our Return & Refund Policy, please contact She Style at:
shestylefashionofficial@gmail.com
